Primary Responsibilities

• Provide technical assistance and repairs/refurbishment for products to include, but not limited to air systems, paintball markers, loaders and paintball accessories.
• Provide company technical support and resolve technical issues
• Identify and correct/advise on items and parts trend analysis.
• Identify and record parts usage for repairs/refurbishments
• Assist in the maintenance of spare parts inventory.
• Professionally answer, manage, and resolve customer and dealer technically related emails, phone calls, and communication.
• Interact and communicate with internal functional departments.

Minimum Requirements

• Have previous experience with general hand tools and mechanical procedures.
• 2-3 years experience in working on and repairing paintball products.
• Ability to work independently and efficiently to meet deadlines.
• Must be self-motivated, detail oriented and organized.
• Experienced in Microsoft application Word, Excel, and Outlook.
• Must be able to travel 25% of the time.
• Able to lift up to 50 pounds.
• Proven ability to meet deadlines and manage projects with internal and external customers.
• Strong, positive attitude and work ethic desired.
• General understanding of paintball industry required.